A dedicated member of the Operations Team will survey the works to produce a job specification and quotation for the works.

Once the quotation has been accepted, we will agree on a programme, that we can assist in producing and agree a commencement date.

We will produce comprehensive, site specific RAMS & COSHH documents, which are read and acknowledged by all Stratstone Facilities operatives. We will also ensure welfare is adequate, signs and barriers are provided where required and access equipment used safely, never compromising the primary escape routes. In addition, it is compulsory for all operatives to wear Stratstone Facilities branded clothing to implement a site presence.

We produce specific quality assurance sign-off sheets relating to each trade which need to be completed by the Stratstone Facilities Operations Manager before we present the works as completed to the clients representative to decrease the unlikely event of snagging.

For any cyclical maintenance contracts; site update reports and sign in/out sheets are provided after each maintenance visit, displaying pictures of completed works with item specific pictures and description.

All quotations and invoices are formatted to replicate the site's budget expenditure categories and coding.

Throughout the process, the dedicated Operations Manager will provide consistent support and will be available for direct contact. We also believe that a 6-month management review with the client is beneficial to maintain a long-term relationship.